Hapvee Creator Incentive Program

These Hapvee Creator Incentive Terms govern your (referred to herein as you, your, and/or Creator) participation in Hapvee Creator Incentive Program (defined below). By participating in a Hapvee Creator Incentive Program (including by accessing any Hapvee Creator Incentive Program feature also known as Hapvee for Creators features or by accepting payment from Synergic foods Ltd (referred to herein as Hapvee) in connection with any Hapvee Creator Incentive Program), you agree to these Hapvee Creator Incentive Terms. Please read these Hapvee Creator Incentive Terms carefully.

Through participation in a Hapvee Creator Incentive Program, Creators are eligible to earn rewards for taking certain actions and/or achieving certain performance targets as defined by the relevant Hapvee Creator Incentive Program Rules. The following definitions apply to these Hapvee Creator Incentive Terms:

Content means your text, photo, video, or audio content on Hapvee, including but not limited to recipe posted, your profile picture, recipe images, recipe preview and step-by-step videos and audios or other formats specified by us that are posted on an Hapvee account controlled or operated by you or by your representative or agent.

Hapvee Creator Incentive Program means any program through which Creators are eligible to earn rewards from Hapvee for taking certain actions with respect to their Content and/or achieving certain performance targets for that Content as defined by us.

Hapvee Creator Incentive Program Rules (or “Program Rules”) means any terms, conditions, or requirements that specify that they apply to a Hapvee Creator Incentive Program and that reference these Hapvee Creator Incentive Terms. Program Rules may be presented in-app, by email, or through some other means specified by us.

Creator, you, or your means the person or entity that posts the Content, or its authorized agent (as applicable) or all other individuals or entities acting on your behalf, at your direction, under your control, or under the direction or control of the same individual or entity who controls you.

Hapvee, we, our, or us, the company means Synergic foods Limited, or any related Synergic foods entity.

  • 1. Your participation in any Hapvee Creator Incentive Program is subject to, and you agree to comply with (a) Hapvee Partner Monetization Policies; (b) Hapvee Content and Monetization Policies; (c) Hapvee Community Guidelines. We reserve the right, in our sole discretion, to withhold or not issue payment to you if you or your Content fail to comply with any of our terms and policies, including but not limited to the policies listed herein.
  • 2. To be eligible for payment in connection with a Hapvee Creator Incentive Program, you must comply with the relevant Program Rules, including any prerequisites of payment defined in those Program Rules. Whether or not defined in the Program Rules, you must also complete any program onboarding and payment enrollment process associated with the relevant Hapvee Creator Incentive Program.
  • 3. Your acceptance of these Hapvee Creator Incentive Terms does not guarantee your access to any Hapvee Creator Incentive Program or to any payment pursuant to such program. We reserve the right to provide or restrict your access to the Hapvee Creator Incentive Programs (and any payments made pursuant to those programs), or to terminate any Hapvee Creator Incentive Program, in our sole discretion at any time and for any reason.
  • 4. There are no representations, warranties or guarantees, express or implied, about whether you will receive payment pursuant to a Hapvee Creator Incentive Program or how much payment you may receive. Payment made pursuant to a Hapvee Creator Incentive Program does not reflect or guarantee your entitlement to any future payment.
  • 5. In connection with any Hapvee Creator Incentive Program, you will only provide Content for which you own and/or control all rights (or have obtained all necessary licenses/permissions to such rights), globally, including rights in any sound recordings or musical compositions included in the Content and any performers appearing in it, and your Content will not infringe the rights of any third parties.
  • 6. You will not, and will not authorize or encourage any third party to, directly or indirectly, generate viewers or generate impressions, clickthroughs, conversions or other actions with respect to any Content through any automated, deceptive, fraudulent or otherwise invalid means, including through repeated manual clicks, the use of “robots” or other automated tools, or by payment of money, false representation, or any illegal or otherwise invalid means for end users to take actions with respect to that Content. To the extent you are entitled to payment based on existing impressions (or any other metric), you warrant that those metrics did not result from any automated, deceptive, fraudulent or otherwise invalid means.
  • 7. You will provide us with all applicable tax ID, tax forms, documents, or certifications as may be required by applicable law for us to satisfy any tax information reporting and/or withholding tax obligations with respect to any payments hereunder. Where applicable, we shall be entitled to deduct and withhold from any consideration payable such amounts as are required to be deducted or withheld therefrom under any provision of UK law, state, local or foreign tax law, or under any other applicable law (collectively, “Withholding Taxes”). Where applicable, you agree that you will be solely responsible for compliance with all applicable tax regulations. Where applicable, you (a) agree that we will prepare and issue VAT invoices under self-billing arrangement, (b) acknowledge and accept the validity of such self-billed invoices, and (c) agree that you will be responsible for timely remittance to applicable tax authorities of any tax amounts on such self-billed invoices that were paid to you by us. You acknowledge that we are subject to UK economic restrictions and trade sanctions. As such, we reserve the right to deny payment of monthly fees when required by applicable law.
  • 8. In the event that any remittance made by us to you is subject to any Withholding Taxes, the full amount of any such Withholding Taxes shall be solely for your account. We may deduct the full amount of such withholding tax from the gross amount owed to you, and will pay the full amount withheld over to the competent tax authorities.
  • 9. Our responsibility for anything that happens in connection with any Hapvee Creator Incentive Program (also called “liability”) is limited as much as the law will allow. If there is an issue with a Hapvee Creator Incentive Program, we can't know what all the possible impacts might be. You agree that we won't be responsible (“liable”) for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Hapvee Creator Incentive Terms, even if we know they are possible.
  • 10. You agree to indemnify and hold us harmless from any claims, suits, losses, liabilities, damages, costs, and expenses, including without limitation, reasonable attorney fees and costs, arising out of or in any way connected to the Content or your breach of the Hapvee Creator Incentive Terms.
  • 11. You represent and warrant that: (i) you have the full right and power to agree to these Hapvee Creator Incentive Terms and to perform your obligations hereunder; and (ii) the performance of your obligations hereunder will not conflict with any obligations you may have to any other party.
  • 12. If you are participating in an Hapvee Creator Incentive Program on behalf of a third party (including, but not limited to, as an agent or representative of a Creator), you represent and warrant that you have the authority as agent of such party to participate in such programs on their behalf, agree to these Hapvee Creator Incentive Terms, and hereby bind such party to these Hapvee Creator Incentive Terms. You agree to indemnify and hold us harmless from any claims, suits, losses, liabilities, damages, costs, and expenses resulting from your breach of the Hapvee Creator Incentive Terms. If you are accepting these Hapvee Creator Incentive Terms as an admin of a business, these Hapvee Creator Incentive Terms shall apply to all relevant Content and accounts owned or operated by your business at the time of acceptance and thereafter.
  • 13. You may extend these Hapvee Creator Incentive Terms to any of your affiliates, agents or representatives, subject to their compliance, in which case, (a) you enter into these Hapvee Creator Incentive Terms on behalf of yourself and such participating affiliates, (b) you shall remain responsible for a breach of these Hapvee Creator Incentive Terms by such affiliates, and (c) references to “you” or “your” herein shall be interpreted as applying to such affiliates where applicable.
  • 14. You may extend these Hapvee Creator Incentive Terms to any of your affiliates, agents or representatives, subject to their compliance, in which case, (a) you enter into these Hapvee Creator Incentive Terms on behalf of yourself and such participating affiliates, (b) you shall remain responsible for a breach of these Hapvee Creator Incentive Terms by such affiliates, and (c) references to “you” or “your” herein shall be interpreted as applying to such affiliates where applicable.
  • 15. You will not issue or permit any other party to issue any press release or otherwise make any public statements or disclosures (including via online media) regarding these Hapvee Creator Incentive Terms, the transactions contemplated by these Hapvee Creator Incentive Terms or performed hereunder, or about the relationship of the parties without our prior written approval.
  • 16. You agree to keep strictly confidential any non-public information disclosed to you as a result of your participation in an Hapvee Creator Incentive Program, including, where applicable, the content of any non-public Hapvee Creator Incentive Program Rules and of any other communications to you from us, whether surfaced on Hapvee, by email, or through some other means.
  • 17. Where applicable, you accept that completion of the payment enrollment process within six months after you accept these Terms is a condition of payment. If you do not complete the payment enrollment process within six months after accepting these Terms, you forfeit and waive all rights to receive payment of any funds.

The parties hereby supplement Hapvee’s Terms of Use and all other terms, conditions and policies incorporated therein (collectively, the “Hapvee Terms”) by means of these Hapvee Creator Incentive Terms. The Hapvee Creator Incentive Programs are part of the “Synergic foods Products” (Hapvee and Hapvee for Creators) provided to you by Synergic foods Ltd., and your participation in any Hapvee Creator Incentive Program is deemed part of your use of Synergic foods Products. In the event of any express conflict between these Hapvee Creator Incentive Terms and the Hapvee Terms, these Hapvee Creator Incentive Terms will govern solely with respect to your participation in any Hapvee Creator Incentive Program and solely to the extent of the conflict. Hapvee Terms of Use include a provision that requires the resolution of most disputes by arbitration on an individual basis. These Hapvee Creator Incentive Terms do not alter in any way the terms or conditions of any other agreement you may have with us. We reserve the right to monitor or audit your compliance with these Hapvee Creator Incentive Terms and to update these terms from time to time at our discretion, and your continued participation in a Hapvee Creator Incentive Program constitutes acceptance of those changes.

Revenue Sharing

Hapvee operates an online platform (Hapvee for Creators) that enables vegan creators to publish cooking recipes and video content for users to view and engage with on Hapvee.

The Creator desires to publish cooking recipes and video content on the Company's platform.

Hapvee agrees to share a portion of its subscription revenue with creators based on user engagement metrics, subject to the terms set out herein.

Parties Rights, Roles and Obligations

The purpose of this agreement is to establish the terms and conditions under which the parties will collaborate and work together to achieve their mutual goals.

Relationship of Parties

Nothing contained in this agreement shall create an employer and employee relationship, a master and servant relationship, or a principal and agent relationship between the parties.

Creator Rights, Obligations and Responsibilities

  • 1. The Creator warrants they hold full rights and permissions to use and upload all text, images, video, audio or other content.
  • 2. The Creator shall be solely liable in case any third party claims content infringement or violation of rights regarding the content uploaded.
  • 3. If Hapvee incurs any legal costs or damages related to liability arising from the Creator's content, the Creator shall fully reimburse and indemnify the Company for those expenses and damages and any legal fees associated with them.
  • 4. The Creator agrees to keep up to date all their records including their profile image, and description.
  • 5. The Creator retains any Intellectual Property rights they may hold on the content they upload.
  • 6. By the act of uploading any content to the Hapvee platform, the Creator agrees that Hapvee can distribute the content in any form, medium or channel for promotional purposes or to provide a service to Hapvee paying and freemium users.
  • 7. The creator agrees that by uploading and applying to become a Hapvee Creator they are granting the right to Hapvee to use their image and name or branding to promote their platform and they can use the Creator image or name in any channel, medium or form, including but not limited to displaying the Creator image on Hapvee landing page, Hapvee for Creators Landing page or any other channel (eg. social media post).
  • 8. In order for the Creator to join the revenue-sharing scheme of the Incentive Program they need to maintain at least 10 video recipes published at all times.
  • 9. The Creator warrants that all published recipes and content shall be 100% vegan, failure to comply with this term may result in account termination and exclusion from the Hapvee Creator Incentive Program of which Revenue Sharing is part of.

Hapvee Rights, Obligations and Responsibilities

  • 1. Hapvee reserves the right to choose what percentage of their revenue to allocate to the Revenue Sharing incentive (this percentage is also known as the Creators Pool). Hapvee reserves the right to change or terminate the Creators Pool or any other Hapvee Creator Incentive Program, in their sole discretion at any time and for any reason.
  • 2. Hapvee commits to accurately calculate the Creator Pool each month and share it fairly among creators based on how much engagement they received from Hapvee subscribers (premium users).
  • 3. Hapvee undertakes to distribute revenue share payments each month based on the portion of the Creator Pool secured through subscriber engagement metrics.
  • 4. The Company shall make payment to the Creator of their share of revenue on a timely basis in accordance with this Agreement's terms.
  • 5. The Company warrants it has the right to operate the platform and share subscription revenues as described herein.
  • Engagement Metrics and Creator Pool

    • 1. The Creator Revenue Pool will be distributed to eligible creators based on the engagement points earned by their content in that month.
    • 2. Hapvee reserves the right not to share details about the value given to any given engagement points, based on which the Creator Pool shares are assigned to Creators.
    • 3. The engagement metrics are calculated based on which type of interaction Hapvee subscribers (premium users) have with the creator's content.
    • 4. The engagement metrics are calculated based on which type of interaction Hapvee subscribers (premium users) have with the creator's content.
    • 5. At the end of each month, the Company will calculate the creator's share of the Creator Revenue Pool based on their proportional share of total engagement points.
    • 6. If the Company earns no subscription revenue in a given month, no payments will be made to creators.

    Payments, Reporting and Auditing

    • 1. Payments shall be made to the Creator on a monthly basis within 30 days after the end of each calendar month.
    • 2. Hapvee shall not be obligated to provide any engagement data report or metrics to the Creator. All user engagement scoring algorithms and data shall remain confidential information of the Company.
    • 3. The Creator shall rely on the monthly payment received as evidence of user engagement. No further reporting or metrics shall be provided.
    • 4. The Company warrants that it shall calculate engagement points and distribute Creator Revenue Pool payments fairly and reasonably based on actual user engagement data of paying Hapvee users (also known as subscribers).
    • 5. The Company pledges to build an in-app analytics dashboard for creators to track performance estimates for their recipes. This is intended to provide creators with visibility into potential revenue.
    • 6. The Creator agrees that the analytics dashboard will only provide estimates of user engagement. Official engagement scoring and revenue share calculations shall only be done at the end of each calendar month based on actual internal Company data.
    • 7. The Creator shall rely solely on the monthly revenue-sharing payment received as the definitive indicator of user engagement and earned revenue share of the Creators Pool.

    Term and Termination

    • 1. The Creator may terminate this Agreement at any time by deleting their account.
    • 2. If the Creator terminates the Agreement, the Company shall pay any outstanding revenue share payments owed up to the end of the previous calendar month. No payment will be due for the month in which termination occurs.
    • 3. If the Creator deletes any individual recipe, the engagement created by that recipe shall be removed from the Creators Pool scoring for the remainder of the current month. Users who have already added the recipe to their meal plan may continue to access this recipe until their current meal plan expires to avoid any discontinuation of service to Hapvee users.
    • 4. Hapvee may terminate this Agreement at any time on 30 days written notice. On termination, the Company shall pay any outstanding revenue share payments owed up to the date of termination.
    • 5. If the Company discovers the Creator publicly promoting non-vegan content (which includes actively using non-vegan ingredients in their recipes), it shall constitute a material breach. In case of such breach, the Company may immediately terminate this Agreement and remove Creator's account, as well as exclude Creator from that month's revenue share payment.

    Dispute Resolution

    • 1. Negotiation: The parties agree to first attempt to resolve any disputes amicably through good-faith negotiations. Either party may initiate the negotiation process by providing written notice to the other party describing the nature of the dispute.
    • 2. Mediation: If the dispute cannot be resolved through negotiation within a reasonable timeframe, the parties agree to submit the dispute to mediation. The mediation process will be conducted by a neutral third-party mediator agreed upon by both parties. The mediator' role is to facilitate communication and assist the parties in reaching a mutually acceptable resolution.
    • 3. Arbitration: If mediation fails to resolve the dispute within a specified timeframe, or if both parties agree to bypass mediation, the dispute shall be resolved by binding arbitration. The arbitration proceedings shall be conducted in accordance with the rules and procedures of a recognized arbitration institution agreed upon by the parties or, in the absence of agreement, as determined by the arbitrator.
    • 4. Governing Law: If arbitration fails to resolve the dispute within a reasonable timeframe, the agreement shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to the agreement shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
    • 5. Costs: Each party shall bear its own costs and expenses incurred in connection with the dispute resolution process, including attorney fees, unless otherwise agreed in writing.
    • 6. Confidentiality: All negotiations, mediation sessions, and arbitration proceedings shall be confidential, and the parties agree not to disclose any information regarding the dispute or the resolution process to third parties, except as required by law.